Terms and Conditions of Sale

These Terms and Conditions of Sale govern the sale of products by NEPALUX (trading as Parfum Inspirations) through the website parfuminspirations.com.

By placing an order on this website, the customer fully accepts these Terms and Conditions.

1. Purpose

These Terms and Conditions define the rights and obligations of the parties in connection with the sale of products offered on the website.

2. Products

The products offered for sale are those displayed on the website. Each product includes a description outlining its essential characteristics and price.

3. Orders

Customers place orders directly through the website.

Any order placed constitutes acceptance of these Terms and Conditions.

An order confirmation email will be sent once the order has been successfully placed.

4. Prices

Prices are displayed in Euros (EUR) and include VAT where applicable.

Shipping costs are not included in the displayed prices and are indicated before the final validation of the order.

The seller reserves the right to modify prices at any time. Products will be invoiced at the prices in effect at the time the order is placed.

5. Payment

Payment may be made using the payment methods available on the website, including credit/debit cards and other secure payment solutions.

Orders are processed only after payment has been successfully confirmed.

6. Delivery

Products are delivered to the address provided by the customer during checkout.

Delivery methods, shipping rates, and estimated delivery times are specified during the checkout process and in the Shipping Policy.

The seller shall not be held liable for delays attributable to the carrier.

7. Right of Withdrawal

In accordance with applicable legislation, customers located in the European Union have the right to withdraw from their purchase within 14 days of receiving their order without providing any reason.

For hygiene and safety reasons, only fragrances that remain unopened, unused, and in their original sealed packaging are eligible for return.

Return shipping costs remain the responsibility of the customer, except in cases involving defective or non-conforming products.

8. Returns and Refunds

In the event of a defective or non-conforming product, customers are invited to contact customer service before returning any item.

After review, a refund or replacement may be offered.

Refunds are issued after receipt and inspection of the returned item and are processed using the original payment method.

For full details, please refer to our Return & Refund Policy.

9. Legal Warranties

Products benefit from all legal warranties applicable under French law, including the legal guarantee of conformity and protection against hidden defects.

10. Liability

The seller shall not be liable for any indirect damages arising from the purchase or use of the products.

In all circumstances, the seller's liability shall be limited to the amount paid for the order concerned.

11. Personal Data

Personal information collected is necessary for processing orders and managing customer relationships.

Customers have the right to access, correct, and delete their personal data in accordance with applicable data protection laws, including the GDPR.

Further information is available in our Privacy Policy.

12. Intellectual Property

All elements of the website, including texts, images, logos, designs, product descriptions, and content, are the exclusive property of NEPALUX / Parfum Inspirations or are used under license.

Any reproduction, distribution, or use, whether in whole or in part, is prohibited without prior written authorization.

13. Disputes

These Terms and Conditions are governed by French law.

In the event of a dispute, the parties shall first seek an amicable resolution.

Failing such resolution, jurisdiction shall be granted to the competent courts within the seller's registered jurisdiction, subject to any mandatory consumer protection provisions.

14. Amendments

The seller reserves the right to modify these Terms and Conditions at any time.

The applicable Terms and Conditions are those in force on the date the order is placed.

Last updated: June 2026