Delivery tracking

Fragrance Inspirations

Delivery Tracking

Easily track your order with the tracking number sent by email after it has been shipped. In just a few clicks, find out the status of your parcel and answers to frequently asked questions about delivery.

Mondial Relay

For deliveries to Mondial Relay pick-up points and lockers.

Track my parcel

Colissimo

For home deliveries carried out by La Poste.

Track my parcel

Where to find my tracking number?

As soon as your order is shipped, an email containing your tracking number is automatically sent to you. Please also check your spam or junk mail folder if you do not find it immediately.

Frequently asked questions

When is my order shipped?

Orders are generally prepared and shipped within 24 to 48 business hours.

What is the delivery time?

Most orders are delivered within 3 to 5 business days depending on the carrier and destination.

My tracking is not updating

After the label is created, it can take up to 24 to 48 hours for the carrier to display the first tracking information.

Need assistance?

If you cannot find your tracking number or if your parcel seems stuck, our team is available to assist you.

Contact the workshop